Privacy and Cookies


At JLJ Legal Ltd we take your privacy seriously and this privacy statement explains what personal data or information we collect from you and from people who visit our website and how we use it.  We would encourage you to read the information below.


Who are we?
JLJ Legal is a registered company in England and Wales, registered number 11330992, our registered address is 24 Prospect Road, London NW2 2JU. For the purposes of data protection JLJ Legal is a Data Controller, our ICO registration number is ZA493348.
What personal data or information do we collect?
We may collect personal data about clients, prospective clients, suppliers and external experts.  The personal information we collect may include your name, address, email address, IP address, and information regarding what pages you access on this website and when.


How do we collect your personal data?
We collect personal information about you when you:
• Instruct us to act on your behalf
• Make an enquiry via our website or via the telephone
• Use our website
• Offer to provide, or provide, services to us
• Exchange business cards with a member of the firm


How will we use your personal data?
We collect your personal data or information to operate the firm effectively and provide you with a high-quality service. 

We may use your information:
• To register you as a client of JLJ Legal
• To deliver and administer legal services to you on your instruction.
• To answer enquiries that you make prior to any formal instruction.
• To administer and manage our relationship with you.
• To carry out background checks, where permitted.
• To exercise or defend our legal rights or to comply with court orders.
• To avoid any conflict of interest as we represent you
• To adhere to regulations set out by the Solicitors Regulatory Authority
• To maintain records, compliance checks or screening and recording (e.g. anti-money laundering,
financial and credit     checks)
• To maintain security of our office and IT infrastructure
• To invoice you, and to track payments you make or payments made to you


We will not user your personal data for taking any automated decisions affecting or creating profiles other than those described above. We believe that all these purposes are justified on the basis of our legitimate interests in running and promoting the firm, our contractual requirements to deliver the agreed legal services to you, and our legal obligations as a limited company. Where we process sensitive personal information in the course of these and other similar cases, we do
so to assist you and/or your organisation to establish, exercise or defend legal claims.


We will only provide you with marketing related information when we have a previous contractual relationship or a business relationship with you and provided you do not opt- out to receive those communications. You have the opportunity to opt-out at any time as explained in the Your Rights section.

Details of Our Processing:

Sensitive Personal Data:

In the course of our client services, we may represent you and/or your organisation in legal matters that require us to collect and use sensitive personal information relating to you, that is information about your racial or ethnic origin, political
opinions, religious beliefs, trade union activities, physical or mental health, sexual life and sexual orientation or details of criminal offences, or genetic or biometric data. In some employment representations, such as disputes involving alleged discrimination, information about medical conditions, race, religion and/or sexual orientation may be relevant to the
representation.


How long do we keep your personal data?

We will retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements and, where required for JLJ Legal to assert or defend against legal claims, until the end of the relevant retention period.
Upon expiry of the applicable retention period we will securely destroy your personal data in accordance with applicable laws and regulations.

 

Who has access to your information?

We do not sell or rent your personal data or information to any third party or share your information with third parties for their marketing purposes.  
We will disclose your data or information if required by law, for example by a court order or for the prevention of fraud or other crime. We may pass information about your matter to other parties as required to provide legal services to you.  We may pass your information on to third party service providers for the purposes of completing a task or providing services to you on our behalf, for example bookkeeping and accounting. However, we disclose only the personal information necessary to deliver that service and have a contract in place that requires them to keep your information secure and not to use it for other purposes. 
We currently use Actionstep to provide cloud computing services to host our electronic practice management system.  Further details about their privacy policy:  https://www.actionstep.com/uk/.

 

Transfers outside of the European Economic Area

Some of your data will be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). Where we do store data outside the EEA (for example, the use of MailChimp for e-mail marketing where their servers are located within the United States). We take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the Data Protection Act 2018 and GDPR.


Your choices and rights

We understand that you trust us with your personal information and we are committed to ensuring you can manage the privacy and security of your personal information yourself.With respect to the information relating to you that ends up in our possession, and recognising that it is your choice to provide us with your personally identifiable information, we commit to giving you the ability to do all of the following:
• You can access the details you have submitted to JLJ Legal by contacting us by email:
Jane@jljlegal.co.uk or phone 07545 484120. Our security procedures mean that we may request proof of identity before we reveal information, including your e-mail address and possibly your address.
• You can also contact us by the same method to delete your personal information
when the personal data is no longer necessary for the purpose for which it was collected, or when, your personal data have been unlawfully processed.
• You are always able to update us on your details at any point by sending an email to Jane@jljlegal.co.uk so that we can keep your personal data accurate, current and complete.
• You can unsubscribe from receiving marketing emails from us by clicking the “unsubscribe” link at the bottom of any email. Once you do this, you will no longer receive any emails from us.
• You can request a portable (machine-readable copy) of the personal data we hold on you at any time. To do this, please contact us via email Jane@jljlegal.co.uk.
You also have the right to lodge a complaint about our processing with the UK’s Information Commissioner’s Office (hyperlink https://ico.org.uk/).


Keeping your data secure
When you give us personal information we take steps to ensure that it’s treated securely and strive to protect it on our internal systems.  Actionstep secure server systems encrypt your information.


Contacting us via email
We use Transport Layer Security (TLS) to encrypt and protect email traffic in line with government standards. If your email service does not support TLS, you should be aware that any emails we send or receive may not be protected in transit.
We will also monitor any emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law.


Visitors to our Website


Cookies
Cookies are small text files that are placed on your computer by websites that you visit.
They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.  Unless you have set your browser to block cookies, this site will place the following cookies on your computer.

Most web browsers allow some control of most cookies through the browser settings. 

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.


More questions?

To contact JLJ Legal with a data protection query regarding the processing of your personal data, please email Jane@jljlegal.co.uk.
Changes to this privacy notice

We keep our privacy notice under regular review. This privacy notice was last updated on 21st February 2019.

JLJ Legal Limited is a company registered in England and Wales, registered No: 11330992, registered address 24 Prospect Road, London NW2 2JU. Authorised & regulated by the Solicitors Regulation Authority, SRA ID 648526